Join our mailing list
  

We won't sell your information to anyone and you can remove yourself from the list at any time.  

Donation FAQ's

How can I donate to Goodwill?
Just drop off your items at any of our retail stores or our Attended Donation Center in Hagerstown, MD. To find the donation center nearest you, click here. You'll receive a receipt for your donations, which can help you at tax time if you itemize, and you'll be helping people in our area overcome barriers to employment.

What happens to my donated items?
Goodwill employees and clients screen, sort and prepare the broad selection of quality donated items for sale in our value-oriented Goodwill retail stores. Incoming items are screened by Goodwill personnel against established quality and selection criteria. The generated revenue from the sale of these donations is then invested in our many programs that give the disabled and disadvantaged in our community a hand up.

What happens to my donations?
We sort, price and sell your donations in our stores. Ultimately, we turn your donations into good jobs, good homes, and good neighborhoods.

Will my contribution stay in our area?
Yes. Contributions of goods and money made to Goodwill support programs and services provided by Horizon Goodwill Industries in 17 counties in the four state area.

Why should I donate to Goodwill?
Goodwill is local and it's linked to a great cause. When you donate to Goodwill, you help us help others right here in the Quad State area to build our community one job at a time. An average of 90.2 percent of all revenue raised by Goodwill from the sale of donated goods supports job-training and rehabilitation programs for people with disabilities and other barriers to employment right here in this area. The other 9.8 percent meets administrative costs. For-profit thrift stores sometimes arrange to use a charity's name to collect donations in exchange for a fee or a percent

What types of donations are accepted?
We accept new or used clothing, household items, books and small appliances. All items must be in good, workable condition. Other contributions in the forms of cash gifts or bequests are appreciated as well and may be made by contacting Debra Carbaugh at 301-733-7330 x117. All gifts are tax-deductible, as provided by law. Click here to see detailed donation criteria information.

What happens to items that aren't sold?
Our goal is to try to generate money to fund Goodwill programs from every item that is donated. As for items that can't be sold in our stores, we've found other creative uses for them. For example, some Goodwills recycle old clothing scraps into industrial wipes (cleaning cloths) for industrial buyers. Other items that are too damaged for retail sales are sold to salvage brokers. Roughly 99 percent of all donated goods are re-sold in some way, shape or form.

What happens to the stuff that doesn't sell?
We sell left over items to salvage merchants who then ship the material to third-world countries. Goodwill provides a valuable recycling service to our community. We receive more than 189,000 donations every year diverting millions of pounds of goods away from our landfills.

Do you repair items I donate?
No. Nowadays, the cost of repairing items greatly exceeds the price we charge in our stores. In addition, we focus our training programs on vocations that meet current employer demands.

Why does Goodwill refuse to accept certain items?
We are unable to resell certain items and in some cases incur excessive costs to dispose of them (open cans of paint and TV monitors, for example). Also, we have neither the specialized equipment nor the staff expertise required to handle large appliances, building materials, etc.

Do you accept cars?
No. Horizon Goodwill does not accept vehicles as donations.

Will you pick up my donations?
Yes. Our Home Services division operates inside the city limits of Cumberland, MD and of Hagerstown, MD. Please call the store nearest you to arrange for a pick up.

HGI Territory Map

 

Goodwill is green!
Horizon Goodwill Industries
now accepts computers and related items

Click here for details...




 HGI GREEN REPORT

Here is the total amount of items being kept out of landfills through our recycling efforts in 2009:

Reconnect
Textiles
Shoes
Leather
Books
Total

183,750 lbs
3,147,246 lbs
12,940 lbs
7,874 lbs
81,778 lbs
3,433,588 lbs

 Stay tuned for updates!



          

Phone: (301) 733-7330
©Copyright 2009

Horizon Goodwill Industries
14515 Pennsylvania Avenue, Hagerstown, MD 21742

Fax: (301) 739-7144
All Rights Reserved