Welcome to the Horizon Goodwill Industries company newsletter.

Our Mission is: Removing Barriers to Social Mobility

January/February 2024                                                                                               Vol. 1, Edition 1

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New Vision, Mission, Purpose, & Values

As we enter a new year, Horizon Goodwill Industries is excited to share a significant development that reflects our commitment to growth and positive impact. Over the past year, our senior leadership and board of directors engaged in a thorough review of our foundational elements, leading to a thoughtful evolution of our Mission Statement, Vision Statement, and Values.

Our previous statements were mission statements: ‘Removing Barriers, Creating Opportunities. Vision Statement: ‘Helping people realize and achieve their full potential through the dignity and power of work. Our Values included “Passion, Character, Celebration, Service, and Compassion.”

The Evolution Process:
After careful consideration and extensive discussions, we embarked on a journey to redefine how we perceive our work, how the public observes us in action, and how our clients and employees engage with our mission.

Introducing Our Renewed Approach:
New for 2024, we are thrilled to unveil our updated Vision, Mission, Purpose & Values. This poster encapsulates the essence of our renewed commitment to positively impacting individuals and communities.

The New Horizon Goodwill Perspective:

• Mission: Removing Barriers to Social Mobility/
• Vision: Empowered People, Sustainable Communities.
• Purpose: Meeting people where THEY are, helping them get where THEY want to be.
• Values: We embody HOPE through being Human-Centered, Optimistic, Perseverant, and Engaged.

We are excited about the journey ahead and the positive impact our renewed vision will bring to the lives of those we serve. Thank you for being an integral part of Horizon Goodwill Industries as we embrace this new chapter of growth and purpose!

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Horizon Goodwill’s Mobile Outreach: Empowering Underserved Communities

In October 2023, we held a ribbon cutting was held for Horizon Goodwill’s Mobile Van. Horizon Goodwill Industries is launching a groundbreaking mobile outreach program to extend its services beyond Hagerstown. This initiative targets housing, unemployment, and healthcare access in underserved areas. The primary focus of this initiative is to assist the homeless and those at risk of eviction in finding stable housing. The mobile outreach van will also play a crucial role in generating employment opportunities for the unemployed and providing healthcare services, including both medical and mental health support.

Sharnae Deshields, the HGI Outreach Coordinator, highlighted the significance of reaching communities with limited access to essential resources. “We are meeting people where they are in the community. This mobile van allows us to go on the outskirts of the community where people have less access to the resources that we offer in the city,” Deshields explained.

What sets this program apart is its comprehensive approach. The mobile vehicle is not only a means of transportation for those in need but also a hub for accessing social services. Case managers on board will actively assist individuals in securing the support they require.

Hagerstown Mayor Takesha Martinez emphasized the practicality of the outreach van. “If you need a computer to apply for food stamps, you can do that on this mobile unit,” Martinez stated. This highlights the van’s role not only in providing immediate assistance but also in facilitating essential administrative tasks, such as job applications or Medicare forms.

The initiative received a significant boost through a grant from the Maryland Governor’s Office of Crime Prevention, Youth, and Victim Services. Collaboration with the Hagerstown Department of Community and Economic Development also played a crucial role in bringing this vision to life.

By taking services directly to the heart of underserved communities, Horizon Goodwill Industries is making a tangible impact on the lives of those who need it most. This mobile outreach is a testament to the organization’s commitment to fostering positive change and creating opportunities for individuals facing housing instability, unemployment, and limited access to healthcare. As the mobile van hits the road, it promises empowerment, support, and a brighter future for communities on the outskirts of Hagerstown.

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Xtrema Ceramcor and Horizon Goodwill Industries: A Partnership Built on Trust and Excellence

Horizon Goodwill Industries (HGI) takes pride in offering outsourcing solutions through our Business Services department, allowing companies to stay focused and profitable. Our warehouse team handles the receiving, storage, and shipping of materials, ensuring seamless operations for our partners.

One of our valued partnerships is with Ceramcor, particularly with their Xtrema® line of ceramic cookware and associated products. HGI is Ceramcor’s exclusive international distribution channel, and the relationship goes beyond a typical business arrangement. There exists a mutual belief and trust that has strengthened over the years.

Bob Bergstrom, Sales Manager at Ceramcor, expressed his satisfaction, stating, “We have utilized Horizon Goodwill for all of our fulfillment needs for the past eight years. We have been very impressed with their professionalism and ability to provide excellent shipping and warehousing. As our business has grown rapidly, so have their resources to meet our growing E-Commerce business. Who benefits from this positive business relationship? Our customers, the Goodwill employees, and the Hagerstown Community!”

Xtrema® cookware, made from 100% ceramic, stands out for its all-natural, non-toxic, inorganic, and nonreactive composition. It contains no extractable metal, cadmium, lead, PFOA, PTFE, glues, polymers, coatings, or dyes. Importantly, Xtrema® cookware ensures that your food remains free from chemical leaching and retains its original taste (source: Xtrema website).

This partnership exemplifies the commitment of Horizon Goodwill Industries to excellence and trust in providing top-notch fulfillment services. As we continue to support Ceramcor’s growth, we also contribute to the success of our employees and the Hagerstown community. It’s not just a business collaboration; it’s a partnership founded on shared values and a dedication to quality.

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Discover Unique Finds at / re•find / By Goodwill

In April 2023, Horizon Goodwill Industries introduced a new retail experience in Smithsburg, MD – / re•find / By Goodwill – Unique Finds That Elevate Lives. This distinctive store goes beyond the traditional thrift model, offering a curated selection of antiques, home decor, designer shoes, accessories, and more. Every purchase and donation at / re•find / supports Horizon Goodwill’s mission services, creating a positive impact on communities.

Horizon Goodwill Industries, headquartered in Hagerstown, MD, is a forward-thinking nonprofit workforce development organization. With a mission to remove barriers to social mobility, HGI serves communities across 17 counties in MD, PA, WV, and VA. Through various social enterprises and human services programs, HGI empowers thousands of individuals each year to pursue economic mobility.

Located at 22407 Jefferson Boulevard in the Village Shopping Center, / re•find / By Goodwill not only offers a unique shopping experience but also provides a convenient donation center. Gently used items can be dropped off with Goodwill attendants, contributing to the cycle of reuse and sustainability.

Unlike traditional thrift stores, / re•find / features a weekly curated selection, ensuring every visit unveils new and exciting finds. From antiques that tell a story to stylish accessories that elevate your look, the store is a treasure trove for those seeking one-of-a-kind items.

The store operates from 10 a.m. to 6 p.m., Tuesday through Sunday, providing ample opportunities for shoppers to explore its unique offerings. For inquiries and further assistance, you can contact / re•find / By Goodwill at 301-790-1943.

Step into a world of unique discoveries at / re•find / By Goodwill, where your shopping experience transforms into support for Horizon Goodwill’s vital mission services. Elevate lives through the joy of finding treasures and making a positive impact in your community.

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Support Your Community: Donate to Horizon Goodwill Industries

Your contributions make a significant impact on your community when you donate to Horizon Goodwill Industries (HG). At HG, we believe in the transformative power of giving, and we channel 90 cents of every dollar spent in our stores directly back into job training and other essential programs.

Our mission at Horizon Goodwill Industries is clear: “Removing Barriers to Social Mobility.” We strive for equity, ensuring that everyone has equal opportunities to achieve their desired outcomes regardless of their starting point. Our initiatives focus on bringing positive changes to individuals’ economic stability, education, employment, health, housing security, and social capital.

By supporting Horizon Goodwill Industries, you are helping those who aspire to work but face barriers to employment. Your generosity enables individuals to overcome obstacles and achieve success in their professional journeys.

We welcome donations at any store and convenient drive-through attended donation centers (ADC’s). To ensure the best use of your items, please ensure they are in clean, usable condition. To protect your donations, kindly avoid dropping them off after store hours.

For information on store locations and hours of operation, please contact the nearest Horizon Goodwill Industries location. Your willingness to contribute makes a positive difference, fostering social mobility and creating opportunities for individuals in your community. Thank you for being a vital part of the Horizon Goodwill family!

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Join the Horizon Goodwill Team: Exciting Career Opportunities Await!

Are you ready to make a difference in your community and embark on a fulfilling career journey? Horizon Goodwill Industries is thrilled to announce that we are hiring! As we continue our mission of “Removing Barriers to Social Mobility,” we are actively seeking dedicated individuals to join our dynamic team.

At Horizon Goodwill Industries, we believe in the power of employment to transform lives. By working with us, you become an integral part of an organization committed to creating positive changes in economic stability, education, employment, health, housing security, and social capital.

Our job opportunities cover a diverse range of roles, from administrative positions to warehouse operations, retail, and beyond. Whether you are passionate about community outreach, customer service, or behind-the-scenes logistics, there’s a place for you at Horizon Goodwill.

Why consider a career with us?

• Impactful Mission: Your work directly contributes to our mission of “removing barriers to social mobility”, making a meaningful difference in the lives of individuals in our communities.
• Inclusive Culture: We embrace diversity and inclusivity, fostering a workplace where every voice is valued and respected.
• Professional Growth: Horizon Goodwill Industries is dedicated to the growth and development of our employees. Join us, and you’ll have access to ongoing training and advancement opportunities.

How to apply:

Visit our website or contact your nearest Horizon Goodwill location to explore current job openings. We welcome individuals who share our passion for making a positive impact and believe in the potential of every person to overcome barriers and achieve success.

Don’t miss this opportunity to be part of a team that is dedicated to creating lasting change. Join Horizon Goodwill Industries on our journey to empower individuals, remove barriers, and build stronger communities. Your next rewarding career step awaits!

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Discover Treasures Online: Shop at Horizon Goodwill Industries’ E-commerce Site

Embark on a virtual shopping adventure with Horizon Goodwill Industries by exploring our e-commerce site: www.shopgoodwill.com/hgi. Now, you can browse and shop for unique finds from the comfort of your own home while contributing to our mission of “Removing Barriers to Social Mobility.”

At www.shopgoodwill.com/hgi, you’ll encounter a diverse array of items that have been carefully curated for online shoppers. From vintage treasures to modern must-haves, our e-commerce platform offers a wide selection of goods to suit every taste and style.

Why shop with us online?

• Support a Worthy Cause: Every purchase made on www.shopgoodwill.com/hgi directly supports Horizon Goodwill Industries’ mission. Your shopping experience transforms into opportunities for job training, community programs, and more.
• Convenience at Your Fingertips: Explore our extensive collection at any time, from anywhere. Enjoy the ease of online shopping while discovering unique items that align with your interests.
• Quality Merchandise: Our e-commerce site features items in excellent condition, ensuring that you receive quality goods while contributing to sustainable practices through the reuse of pre-loved items.

How to start your online shopping experience:

Visit www.shopgoodwill.com/hgi to begin your virtual shopping journey. Browse through categories ranging from clothing and accessories to home decor and collectibles. With each purchase, you become a part of the positive impact Horizon Goodwill Industries makes in the lives of individuals within our communities.

Join us in making a difference—one click at a time. Shop at www.shopgoodwill.com/hgi, and let your purchases become a force for positive change. Thank you for supporting Horizon Goodwill Industries and contributing to the mission of removing barriers and fostering social mobility!

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Welcome Trina Davis: New Store Manager at Hagerstown ‘South End’ Store

We are delighted to announce and extend a warm welcome to Trina Davis, who has been named the new Store Manager at our Hagerstown ‘South End’ location. Trina brings with her a wealth of experience and enthusiasm to lead the team and enhance the shopping experience for our valued customers.

Trina’s dedication to excellence aligns seamlessly with our commitment to providing exceptional service to the community. As we welcome Trina into this new role, we look forward to continued growth and positive interactions at the Hagerstown ‘South End’ store.

Feel free to drop by and say hello to Trina and the team, explore our diverse range of items, and experience the welcoming atmosphere that sets Horizon Goodwill Industries apart. The South End store is located at 1101 Maryland Ave, Hagerstown, MD 21740 (Nichols Shopping Center). Their phone number is (240) 707-6550

We appreciate your ongoing support, and we’re excited about this new chapter with Trina Davis leading the way at our Hagerstown ‘South End’ store. Thank you for being a valued part of the Horizon Goodwill community!

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Upcoming Events

• February 22: Western MD Consortium Hiring Event: Elgin Community Center, 40 Elgin Blvd., Hagerstown, 1PM-5PM
• February 27: In-Person Interviews – Hiring for the Keyser, WV Store, Visit the store at 280 Keyser Mall, Keyser, WV 10AM-2PM
• February 29: In-Person Interviews – Hiring for the Frostburg and Oakland, MD stores. Visit us at the Horizon Goodwill Resource Center, 1200 Upper Potomac Industrial Park, Cumberland, MD 10AM-2PM

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Thank you for reading the Horizon Goodwill Industries newsletter. If you have any exciting news or story suggestions, please contact us at marketing@goodwill-hgi.org